Privacy Policy

Last Updated: December 28, 2025

True Synergy Networks is dedicated to safeguarding your trust and privacy. Our Privacy Policy is designed to protect the personal data you share with us online. If you have any questions or need clarification about the policy, please don’t hesitate to contact us at privacy@truesynergynetworks.com for assistance.

Information Collection

True Synergy Networks collects personal information only when it is voluntarily provided by you or your employer. This information may include your name, email address, physical address, and/or phone number. Information may be collected in person, by phone, through our website, or via email.

Personal information is collected solely for legitimate business purposes, including providing services, responding to inquiries, managing accounts, delivering service-related communications, and fulfilling contractual obligations. Submission of personal information is optional; however, choosing not to provide certain information may limit our ability to deliver services or respond to requests.

Privacy Toward Children

True Synergy Networks does not knowingly collect personal data or target its sites and services to individuals under the age of eighteen. We encourage parents and guardians to refrain from submitting personal data about their children and to monitor their children’s online activity to prevent them from doing so. If a parent or guardian becomes aware that their child has provided us with personal or contact information without consent, they should contact us at privacy@truesynergynetworks.com. If we discover that a child under 13 has provided personally identifiable information, we will promptly delete it from our records.

Cookies

True Synergy Networks may use “cookies” as part of our marketing and advertising efforts through third-party companies. Cookies are small text files placed on your device to store data that can be accessed by a web server in the domain where the cookie was placed. They do not store any information you have provided outside of the forms you intentionally fill in. You can delete cookies from your device at any time or configure your browser to reject them or notify you when a cookie is being placed.

Information Use

True Synergy Networks uses personal information to operate, maintain, and improve our services. This includes providing technical support, responding to service requests, managing customer accounts, delivering service updates, account notifications, security alerts, delivery notifications, and other operational communications directly related to your relationship with True Synergy Networks.

Personal information may also be used for internal business purposes such as billing, compliance, auditing, service improvement, and legal or contractual obligations. True Synergy Networks does not use personal information for unsolicited marketing communications via SMS.

Retention Policy

True Synergy Networks retains personal data for as long as necessary to fulfill the legitimate business purpose for which it was provided or as required by applicable laws. The following criteria are used by True Synergy Networks to determine retention periods:

– Our legitimate interest in processing personal data for business operations and contractual with you or your employer.
– Restricted retention periods mandated by local law and regulations, such as:
– Personal data of applicants during the recruitment process (subject to employment law restrictions that vary by state and country).
– Any other processing of personal data with retention periods defined by local laws and regulations.
– A current or recent business relationship with you or your employer:
– If True Synergy Networks currently provides services, does business with, or with you or your employer.
– If you or your employer have interacted with True Synergy Networks or its services within the last three years.
– Compliance with legal obligations:
– Statutory minimum retention periods for business records, administrative, and tax requirements.
– Securing True Synergy Networks’ legal position:
– Preserving evidence during an applicable limitation period under law, which may involve retaining personal data relevant for defending True Synergy Networks’ interests in legal proceedings.
– Upon expiration of the retention, True Synergy Networks will permanently and securely erase, destroy, or anonymize the relevant personal data.
– In certain cases, we may retain personal data for extended periods, such as when required by legal, tax, or accounting obligations or if mandated by a legal process, authority, or governmental entity. As outlined in the Access Section below, you have the right to request the deletion of your information at any time.

Information Sharing with Third Parties

True Synergy Networks does not sell, trade, rent, or share personal information with third parties or affiliates for marketing or promotional purposes.

Personal information may be shared only with trusted service providers and vendors as necessary to operate our business, deliver services, process payments, provide technical support, or comply with legal obligations. These parties are authorized to use personal information solely for performing services on behalf of True Synergy Networks and are required to protect the confidentiality and security of such information.

We may also disclose personal information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

Security

True Synergy Networks has implemented security measures throughout our website to protect against the unauthorized release or access to personal data. Database information is stored separately from live servers and is protected by firewalls. However, please note that while we have made efforts to ensure a secure and reliable site, we cannot guarantee the confidentiality of any communication or materials transmitted to or from True Synergy Networks via our website or email. When sharing personal data through insecure methods, please be aware that it could be accessible to the public, allowing others to collect and use it without your consent. True Synergy Networks is not responsible or liable for the security of information transmitted over the Internet.

Privacy Choices & Rights

Individuals have the right to access the Personal Data processed about them and subject to applicable laws, individuals may request access to their Personal Data processed by contacting True Synergy Networks using the following methods: For customers and customer contacts, you can review the contact information by emailed info@truesynergynetworks.com. Customers, prospects, users of our website, and other interested person, may contact us via email at privacy@truesynergynetworks.com, call (239) 977 – 1969. If you would like to opt out of third-party advertising, please email privacy@truesynergynetworks.com.

Subject to applicable law, you may also have other rights available related to your Personal Data including the right to:
– Choose to “opt out” of any third-party sharing of personal data (unless it was obtained in accordance with the “Use of Information” above) or the use of the personal data contradicts or is incompatible with the use for which it was collected.
– Obtain a copy of your Personal Data together with information about how and on what basis that Personal Data is processed.
– Rectify inaccurate Personal Data (including the right to have incomplete Personal Data completed).
– Erase your Personal Data (in limited circumstances, such as where it is no longer necessary in relation to the purposes for which it was collected or processed).
– Restrict processing of your Personal Data under certain circumstances.
– To withdraw your consent to our processing of your Personal Data (where that processing is based on your consent).
– To obtain or see a copy of the appropriate safeguards under which your Personal Data is transferred to a third country or international organization.

Your Consent and Revisions to this Privacy Policy

By using True Synergy Networks’ website, you consent to the collection and use of your information by True Synergy Networks. We reserve the right to update this Privacy Policy at any time, and any changes will be posted on this page. We encourage you to review the policy periodically to stay informed of any updates. Your continued use of the website and related True Synergy Networks services after the posting of changes will indicate your acceptance of those changes.

California Consumer Privacy Act (CCPA)

True Synergy Networks is dedicated to safeguarding sensitive information, including the personal data of California residents. We have established information management policies to ensure the protection of data, including security measures, access controls, information classification, privacy, and data protection. These policies govern the collection, use, disclosure, transfer, retention, and deletion of sensitive information in accordance with relevant standards and regulations.

SMS Messaging

By providing your mobile phone number, you consent to receive recurring automated SMS messages from True Synergy Networks. Messages may include account notifications, service updates, security alerts, delivery notifications, and public service announcements related to your interaction with our services. Message frequency may vary.

Message and data rates may apply. You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at support@truesynergynetworks.com or call (239) 977-1969.

Mobile information will not be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.