Streamline your operations with Dynamics 365. It offers comprehensive tools for every part of your business, including Sales, Finance, Customer Service, Human Resources, and Supply Chain Management.

Essentials Business Can’t Do Without

This suite of CRM and ERP applications gathers data from various sources to provide fresh insights into your company’s sales, customer service, and backend operations.

Sales

Gain a deeper understanding of your customers’ needs to target the right clients and close more deals. Personalize documents and emails for your sales team, and use LinkedIn to gather detailed information about your customers’ companies and employees.

Power Apps

An easy-to-use platform with drag-and-drop functionality lets you design mobile app interfaces and add elements like choice fields and text boxes. Users can create and run these apps on web browsers like Firefox or Chrome, as well as on iOS, Android, or Windows devices.

Business Central

Run your entire company from a single application. Integrate data from all departments—Finance, Supply Chain Management, Sales, and Field Service—into one database. This will boost your staff’s productivity and give you a clearer picture of your operations.

Enterprise Resource Planning

Finance

Gain a comprehensive overview of your company’s financial health with a single application. Track cash flow, manage inventory, and invoice customers efficiently. Keep up-to-date with account schedules, budgets, sales orders, and vendor management.
Run a more efficient warehouse. Use machine learning to avoid stock shortages or overstocking. Prevent downtime, increase product quality and identify potential problems with machine learning before they occur. Plan your production in real time.

Supply Chain Management

Commerce

Let your customers shop whenever they want, using any device they prefer. Bring together your online, in-store, and back-office operations on a single platform. Keep your customers coming back by offering personalized product recommendations based on the data you’ve gathered.
Enhance your HR programs by integrating LinkedIn Talent Solutions into your recruitment process to find the best candidates. Give your managers access to team performance data so they can address issues early. Empower your employees to take charge of their own training, performance tracking, and time-off requests.

Human Resources

Business Central

Run your whole company from one app. Link data from all your departments—like Finance, Supply Chain, Sales, and Field Service—into a single database. Your team will work more efficiently, and you’ll get a clearer picture of your operations.
Create reusable templates for your plans that you can tweak for each project. Easily see which stage you’re at and who’s handling what. Quickly check if the project is profitable and if it will meet your customer’s expectations.

Project Operations

Power Platform

Power BI

This tool helps you analyze and model data using interactive visual reports, dashboards, and stories. It makes presenting data simpler and helps you understand it better, making it easier to identify areas for improvement.
This easy-to-use platform lets you build mobile app interfaces with a simple drag-and-drop feature. You can add elements like choice fields and text boxes effortlessly. Users can create and run their apps on web browsers like Firefox or Chrome, or on devices running iOS, Android, or Windows.

Power Apps

Power Virtual Agents

Previously called Microsoft Flow, this tool lets you create custom workflows from scratch, set up alerts, and automate emails—all without needing any coding skills. It helps you save time, reduce mistakes, and streamline your processes.

Customer Relationship Management

Field Service

Keep tabs on customer warranties, repair history, and maintenance schedules all in one app. Manage your inventory right from your mobile device. Need a specific technician for a job? Use Field Service to find the person with the right skills.
Launch targeted multi-channel marketing campaigns using email, web landing pages, and events. Customize your campaign assets with configurable templates. Managing company events has never been easier!

Marketing

Customer Service

Your customer service agents will have a complete view of each customer, including their interaction history and preferences. They can also communicate with customers on their preferred platform—whether it’s chat, SMS, email, smartphone, or Facebook Messenger
Understand your customers better so you can target the right ones and close more deals. Help your sales team by creating personalized documents and emails, and use LinkedIn to gather more details about your customers and their employees.

Sales